Shipping Policy

Thank you for visiting and shopping at anthbot.com. ANTHBOT aims to offer you the best shipping options.The following are the terms and conditions that constitute our shipping policy.

Shipment Processing Time

All orders are processed within 2-4 business days.
The estimated delivery time is 3-7 business days.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.If there is a significant delay in shipping your order, we will contact you via email.
If the item is out of stock, the delivery may be delayed, and we will contact you by email.

Shipping Area and Shipping Method

Country   Postal Method Shipping Origin Transit Time Shipping Fee
United States Amazon United States 3-7 Days Free
Canada Amazon United States 10-15 Days Free
Germany Amazon Italy 3-7 Days Free

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will be updated within 48 hours.
If your tracking information has not been updated within 10 business days, please contact support@anthbot.com.

Shipping Areas

Anthbot orders are shipped to the contiguous United States (does not include outlying islands and overseas territories), Canada and Europe.

Shipping Information

Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delays, and other losses caused by incorrect shipping information that customers have provided.

Damages

If you received your order damaged, please contact Anthbot Support within 7 business days at support@anthbot.com.
We are not responsible for any losses, including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods as they may be required to file a claim against the shipping carrier.

Returns Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.

Shipping Support

For order and shipping-related inquiries, please contact us at contact@anthbot.com.
For return requests and instructions to return any products, please contact Anthbot Support at support@anthbot.com.